Lester has been an exceptional leader for our ServiceNow division, which has been achieving remarkable growth of 100% quarter-over-quarter. Even with such explosive expansion, last quarter saw the fewest escalations since the division`s inception in mid-2023-a testament to his effective leadership. Leading a young team while managing numerous projects is no small feat, especially for someone who stepped into a managerial role just a year ago. Yet, Lester handles it all with impressive composure, making it seem effortless. His ability to balance team coaching, project delivery, and growth management is truly commendable and has been instrumental to the division`s success.

Lester has been a consistent support system for the OpexGenie team for over two years. Lately, Lester has been deploying his knowledge on product to help the business as well. As part of its offering, the product ingests large telecom bills. There were some additional requirements for enterprise clients. The product team was exploring possible solutions. Lester was able to come up with a smart business solution which involved a minor addition to the existing features and that saved lot of time for everyone. Lester showed how engineers can create much larger impact when they go beyond the role and connect with a product.